Service Center
SERVICE CENTER
Don't discuss closing the deal on the first visit to the store.
Great products don’t worry about customers comparing prices elsewhere—when they walk into our store for the first time, we don’t push for an immediate sale. Instead, we encourage them to shop around and compare, helping them make informed decisions rather than jumping into blind purchases.
No need to buy products—just bring them in and receive a gift!
Just pop into our specialty store—no need to buy anything—and we’ll gladly give you a beautiful gift, completely free of charge.
A relaxed and comfortable shopping experience
You don’t have to rush into picking products when you first step into the store—take a seat, enjoy a cup of tea, and chat with us. Plus, our specialty store even features a delightful food area, offering healthy, handmade treats to welcome every customer—because we’re committed to providing you with a comfortable, stress-free shopping experience.
Free product maintenance service
The company has assembled a professional dust mite removal team, which undergoes rigorous training and hands-on assessments to provide customers with free mattress disinfection services.
No factory visit, no agency granted.
Before joining forces with Donble Mattress, you must first visit the factory to familiarize yourself with the production line. We also regularly host factory tour days, welcoming customers to drop by anytime for a firsthand look.
Worry-free after-sales service
With multiple consultation hotlines—including official customer service, specialist sleep consultants at authorized stores, and a company hotline—we efficiently handle after-sales issues, serving as your attentive sleep "butler."
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Contact Us
Double Mattress
National Service Hotline:400-112-1266
Headquarters address: No. 23, Qiaotou Yuanzhou Section, Bolan Avenue, Houjie Town, Dongguan City
