Service Center
SERVICE CENTER
After-sales Policy
“Double Mattress: 12-year quality guarantee on the bed frame. We recommend periodically rotating the mattress front to back. During normal use, if any quality issues arise—such as sagging or damage to the edge panels (excluding man-made damage)—please contact your local store promptly or reach out through our official channels. Our company will provide free repair or replacement services.”
"For products beyond the warranty period or due to user-induced quality issues, our company provides repair services at cost price for materials."
“The product’s warranty period begins from the date of purchase, as indicated by the sales receipt. Customers are advised to keep the invoice or sales voucher safely stored.”
"When using the same spot for an extended period, slight indentations may appear. That’s why it’s important to regularly rotate the mattress from front to back, allowing even distribution of pressure across the surface."
More links:
Bedding King
Donble Mattress
Engineering website
Feedback Retail
Store
Contact Us
Double Mattress
National Service Hotline:400-112-1266
Headquarters address: No. 23, Qiaotou Yuanzhou Section, Bolan Avenue, Houjie Town, Dongguan City
